Terms and Conditions

Last updated: September 17, 2025

1. Introduction

These Terms and Conditions ("Terms") govern your use of the services provided by RFT TRAINING LTD ("Company," "we," "our," or "us"). By enrolling in our courses or using our services, you agree to be bound by these Terms.

Company Details:
RFT TRAINING LTD
Registration Number: 14940445
Address: The White Cottage Howe Lane, Goxhill DN19 7JD BARROW-UPON-HUMBER
Email: [email protected]

2. Services

RFT TRAINING LTD provides French language training services to students from CIS countries. Our services include:

• French language courses at various proficiency levels
• Specialized programs (Business French, Intensive courses)
• Learning materials and resources
• Assessment and certification services
• Student support and guidance

3. Enrollment and Registration

3.1 Eligibility

Our services are available to individuals 16 years of age and older from CIS countries (excluding Russian Federation). Students under 18 must have parental consent for enrollment.

3.2 Registration Process

To enroll in our courses, you must:

• Complete the registration form with accurate information
• Provide required documentation
• Pay applicable fees
• Agree to these Terms and Conditions

3.3 Course Placement

We may require a placement assessment to determine the appropriate course level. The Company reserves the right to recommend alternative courses based on assessment results.

4. Payment Terms

4.1 Course Fees

Course fees are specified during enrollment and must be paid according to the agreed payment schedule. Fees may vary by course type, duration, and payment plan selected.

4.2 Payment Methods

We accept various payment methods including bank transfers and online payments. Payment details will be provided during enrollment.

4.3 Late Payments

Late payments may result in suspension of services. Additional fees may apply for overdue accounts.

4.4 Refund Policy

Refunds are available under the following conditions:

• Full Refund: Cancellation within 7 days of enrollment (cooling-off period)
• Partial Refund: Cancellation before course commencement (minus administrative fee)
• Pro-rata Refund: Withdrawal due to exceptional circumstances (subject to approval)
• No Refund: Cancellation after 25% of course completion

5. Student Responsibilities

As a student, you agree to:

• Attend classes regularly and punctually
• Complete assignments and assessments as required
• Respect instructors and fellow students
• Follow classroom rules and guidelines
• Provide accurate contact and personal information
• Notify us of any changes to your circumstances
• Use learning materials responsibly and not share them with unauthorized parties

6. Company Responsibilities

RFT TRAINING LTD commits to:

• Provide qualified instructors and quality instruction
• Deliver courses as described in our course materials
• Maintain appropriate learning facilities and resources
• Provide timely feedback on student progress
• Issue certificates upon successful course completion
• Protect student information according to our Privacy Policy

7. Course Changes and Cancellations

7.1 Course Modifications

The Company reserves the right to modify course content, schedules, or instructors with reasonable notice. Students will be notified of significant changes.

7.2 Course Cancellations

In the event of course cancellation by the Company:

• Students will receive full refund or transfer to alternative course
• Reasonable notice will be provided where possible
• Alternative arrangements may be offered

8. Intellectual Property

All course materials, content, and resources provided by RFT TRAINING LTD are protected by intellectual property rights. Students may use these materials solely for their personal learning purposes and may not:

• Reproduce or distribute materials without permission
• Share access credentials with unauthorized persons
• Use materials for commercial purposes
• Reverse engineer or modify digital content

9. Code of Conduct

Students are expected to maintain appropriate behavior and respect for all participants. Unacceptable behavior includes:

• Harassment, discrimination, or offensive language
• Disruption of classes or learning environment
• Cheating or academic dishonesty
• Violation of other students' privacy

Violations may result in warnings, suspension, or termination from the program without refund.

10. Limitation of Liability

RFT TRAINING LTD's liability is limited to the fees paid for the specific course or service. We are not liable for:

• Indirect, consequential, or incidental damages
• Lost profits or business opportunities
• Personal injury (except where caused by our negligence)
• Technical issues beyond our reasonable control

11. Force Majeure

The Company is not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including natural disasters, government actions, pandemics, or technical failures.

12. Privacy and Data Protection

We collect and process personal information in accordance with our Privacy Policy. By accepting these Terms, you consent to such collection and processing.

13. Termination

Either party may terminate the service agreement:

• Students: By providing written notice and following withdrawal procedures
• Company: For breach of terms, non-payment, or inappropriate conduct

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the English courts.

15. Amendments

We may update these Terms from time to time. Changes will be posted on our website with an updated date. Continued use of our services constitutes acceptance of modified Terms.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Information

For questions about these Terms or our services, please contact:

RFT TRAINING LTD
Email: [email protected]
Address: The White Cottage Howe Lane, Goxhill DN19 7JD BARROW-UPON-HUMBER
Registration Number: 14940445