Privacy Policy

Last updated: September 17, 2025

1. Introduction

RFT TRAINING LTD ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, or interact with our services.

Company Details:
RFT TRAINING LTD
Registration Number: 14940445
Address: The White Cottage Howe Lane, Goxhill DN19 7JD BARROW-UPON-HUMBER
Email: [email protected]

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our courses or services
• Contact us through our website forms
• Subscribe to our newsletter or communications
• Participate in surveys or feedback requests
• Interact with our customer service

This information may include:

• Name and contact details (email, phone, address)
• Country of residence
• Educational background and language proficiency level
• Course preferences and learning goals
• Payment information (processed securely through third-party providers)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website or source

3. How We Use Your Information

We use the information we collect for the following purposes:

• Course Delivery: To provide French language training services, track progress, and communicate with students
• Customer Service: To respond to inquiries, provide support, and resolve issues
• Communication: To send course updates, announcements, and relevant educational content
• Improvement: To analyze usage patterns and improve our website and services
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: To send promotional materials about our courses (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Email delivery services
• Website hosting and maintenance
• Analytics and performance monitoring

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal process.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using SSL encryption
• Regular security assessments and updates
• Access controls and staff training
• Secure data storage and backup procedures

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain processing activities
• Withdrawal of Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at [email protected].

8. International Data Transfers

As we serve students from CIS countries, your personal information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Generally:

• Student records: Retained for 7 years after course completion
• Marketing communications: Until you unsubscribe
• Website analytics: Anonymized after 2 years

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

RFT TRAINING LTD
Email: [email protected]
Address: The White Cottage Howe Lane, Goxhill DN19 7JD BARROW-UPON-HUMBER
Registration Number: 14940445